Commitment to Customer Privacy
At Orca Cloths, respecting and protecting our customers’ privacy is a top priority. To maintain transparency and address any concerns, we have developed this Privacy Policy, outlining how we handle customer information.
Overview of Our Privacy Policy
Our Privacy Policy explains the types of information we collect, how we protect it, to whom we may disclose it, and how we use it to enhance your experience with us.
Information We Collect
When you visit our store, we automatically gather some information about your web browser, IP address, time zone, and browsing behavior. This includes details on the pages you view, products you explore, and search terms you use. We collect this data to provide a more personalized experience, ensuring you see products that align with your interests each time you visit.
Personal Information and Data Security
When making a purchase, you are required to provide accurate personal details, such as your full name, email address, shipping and billing addresses, and phone number. Please note that any financial information, such as credit card details, is securely handled and deleted after your order is processed and delivered to ensure maximum protection.
Purposes of Collecting Your Information
Your personal information is collected for various essential purposes, including
• Processing and placing your order
• Shipping and delivery
• Sending order confirmations and notifications
• Providing tracking details
• Efficient communication
• Informing you of new product arrivals, promotions, and sales
Safeguarding Against Misuse
Orca Cloths is committed to safeguarding your information. We do not sell, share, or disclose your private details to third parties. All customer information is securely stored and terminated after the completion of delivery.
Access to Your Information
Only essential personnel, including trusted Orca Cloths staff and reputable courier service providers, have access to your information for order processing and delivery purposes.
